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Some non de plume named "Vastek" occasionally puts up a canned response to a serious complaint,
over on the B'Fest board; it is the usual "we want to help, call us" bs, imo.
I don't recall ever seeing a help offering post, by the BMW Suits, here on this board.
Yes, I hope they monitor it, but I suspect it is very occasional and, from experience,
ineffectual, in terms of the excellent give and take info here.
GL, mD
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