Thanks for the info. Unfortunately, I am one of the unlucky ones to own one of those 1Source warranties. Nobody is answering the phones there and I am not getting any calls back from Hawaii's Insurance Department either.

1Source is owned by PrimeGuard Insurance, which is an Hawaiian based company, that's why Hawaii's Insurance Dept is involved.

It has changed my thinking on all extended warranty companies. Be careful out there, it's an expensive mistake.