If you have both Fobs did you try them both? Just grabbing the handle should open the door. Otherwise it has to be in the car. There are not any I drive controls for it but there are some pages in the manual. I assume the FOB works with the buttons so it is nothing like battery in backwards. I do not think it has its own fuse or anything like that. Most likey an issue with the receiver or wire and that would need to be traced down by someone.