Quote:
Originally Posted by zilverz
DICE is a piece a crap unit way over priced!!
I had others such as Grom... never had these issues.
I am returning my DICE today!
Who ever is considering of purchasing DICE... DONT!
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Quote:
Originally Posted by matthew gleeson
After establishing that my dice silverline had gone dead and given up the gost I contacted Dice i have sent them 4 separate emails , not one of them was answered . I phoned them today and the guy called manuel seemed unconcerned and unwilling to give any allowance for the fact that it lasted only 18 months of active use .I have send the communication below and await the answer.
Re Phone Call today and emails ----faulty silverline -- i need a new one . In view of the short time that it has lasted (less than 2 years ) I would appreciate if you could do something on the replacment cost . It seems that I need a new module and i pod connector .This would also need to be posted to me in Ireland .
Matthew Gleeson
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Matthew,
Unfortunately, there's not much that can be done since you are outside the warranty period (1 year), but email me directly and I'll see what I can do when ready to order a new kit.