Quote:
Originally Posted by matthew gleeson
After establishing that my dice silverline had gone dead and given up the gost I contacted Dice i have sent them 4 separate emails , not one of them was answered . I phoned them today and the guy called manuel seemed unconcerned and unwilling to give any allowance for the fact that it lasted only 18 months of active use .I have send the communication below and await the answer.
Re Phone Call today and emails ----faulty silverline -- i need a new one . In view of the short time that it has lasted (less than 2 years ) I would appreciate if you could do something on the replacment cost . It seems that I need a new module and i pod connector .This would also need to be posted to me in Ireland .
Matthew Gleeson
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They are not answering me either, i sent an email to the address provided by Tom....
Poor support on products are one of the best reasons to not buy the product in the first place...