I made an appointment to do a "break in" oil change. While on the phone I asked the service advisor if they had all parts/supplies, he confidently said yes sir. Went there at 8 am to get in and out, an hour later they come back and tell me sorry we don't have the filter, it uses a different filter than regular X or 5.0. So make sure they have filter before you go for change, I was pissed!
BTW mine has not gone through any oil in 3k