Quote:
Originally Posted by m5james
And the fact that you still placed your order is why they do it...you taught them nothing, and they win. You did it to yourself.
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I wouldn't say that we 'won'. We simply are not in a place to give out a free tool kit right now. We actually started to run low on tool kits. More are en route but at the time of ordering we were at low stock and we aren't able to send out free tool kits.
When the customer first spoke to us we weren't in that situation and thus the offer was given. With the change in stock status giving out a free kit or a discount was/is just not possible right now.
With that said we are not out to 'get' anyone or take advantage of anyone. I actually spoke with Jeremy since he works for me and I just edited your order to reflect the original request. The order is not billed until it is at the door with a shipping label. Enjoy!
Let me know if you have any other questions OP. Feel free to contact myself or Jeremy directly.