Keen to hear about other's recent experience buying their BMW in Australia.

Key points I found very frustrating:
- the dealer no longer provides a price or options list - falsely claiming they can't due to the ACCC ruling in April 09 or BMW Aust won't publish an options list. Most other car brands have working this out now

- I was reduced to writing prices for options down on a scrap of paper in the dealers office

- The BMW Australia website is woeful. Most useful information has been removed over the past year, no options details, and some information on the website is cut/paste from international sites and wrong for the Australian market. Compared to most other car brands websites in Aust it is terrible for information purposes

- the dealer had limited info on the new iDrive system (2010). In the end I had to beg to talk to BMW Australia direct - who will no longer talk to real customers under normal circumstances

- since making my purchase I have had 4-5 calls from BMW Aust wanting to do customer surveys of various types - all wanting to know about my dealer experience. They don't want to know about the problems being caused by BMW Aust.

This is my 4th BMW purchase and easily my worst experience. Some of the probs may be dealer related, but I suspect most of it is the (lack of) support they are getting from BMW Australia.

Does anyone else relate to my recent experiences?