So I've had my new X for 6 wks now.
Sine I picked it up the 6FL hasn't really worked reliably; it plays music fine (though it doesn't sound very good) but it just won't charge my iPhone reliably.

But that's just a small issue, not all that a deal. Other than the wasted $400.00.

The bigger problem. I've had a few voice commands that simply don't work. When you use them they go somewhere else. For instance I can't save a name and number in the cars phone book. When I say "save name" the car comes back with "there's no disk in the drive" meaning the DVD drive.

I took the car in last Friday to have it fixed. Monday the dealer calls me and says it's all done. When I get there I'm told that, the car is functioning as it's supposed to and that "save name" isn't a part of the telephone functions on my car. Keep in mind about the only thing I don't have on the X is the cold weather package (but I do have heated seats).

Anyway after an hour or so of educating the service manager on the features that are supposed to work on my car; including a demo in a car on the lot.
The guy says to me he'll call BMW tomorrow (Tuesday) and see what functions are supossed to be in my car.

Late yesterday the SA calls and says "you're right there's voice commands missing from your car" (surprise) he even thanked me for helping out the service manager saying they don't get to "play" with these things too much. He says they'll be in touch as soon as they know what to do about, they need to talk to BMW.

Late today the SA calls and says they don't know what's wrong with it or how to fix it; not using those words but that was the message.
He says they are waiting to get some "ideas" from BMW.

So, my question. What would you do if the dealer called after having your car for the better part of a week and says "your cars broke we don't what's wrong and we don't know how to fix it".

I'm at a loss. How long do I let them go with this?
Am I over reacting to this?

What would you do?