Quote:
Originally Posted by ccfj1
Not a very useful response really, typical corporate lip service.....
Go back to the 2009 disc mate.
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I agree. I will continue using this for a while, but I might yet go back to a 2009.1 North America DVD from Navteq.
Quote:
Originally Posted by big bob
Report your problems and see if they fix it. You can't expect them to beat 9 years of map development on thier first go.
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I had already reported the one error I found, and it appears that it is already most of the way through Tele Atlas' fix process. That will be good. However, as you note, that does not resolve "9 years of map development."
Here is my reply back to Tele Atlas...
Quote:
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Originally Posted by Reply to Tele Atlas
-----Original Message-----
From: Brian
Sent: Monday, May 17, 2010 1:06 PM
To: BMW GPS Maps
Subject: RE: BMW Map Quality [181259:58577]
Thank you very much for your follow-up. I did find your Map Insight link last week, and I submitted the one error I noted in my email below. My error has already progressed into the last stage of resolution. It appears that this group is very responsive, and I appreciate that.
However, this is not the point of my note below. I understand that map data will have individual errors, and that the map data suppliers will have processes for resolving errors. My point is that the quality of the Tele Atlas data appears to have moved backwards by several years, compared to the Navteq data that I am used to. Map Insight is helping to resolve the one error I found. But that does not address a systemic regression of errors that are probably also present in the data that I do not know about. Furthermore, Map Insight does not solve my issues #2, #3, #4, and #5 below.
When I wrote this letter, I intended it to go to BMW. I encourage you to escalate this within your Tele Atlas organization and forward it to your counterparts in BMW. Based on my brief experience with a navigation system using Tele Atlas data, I cannot recommend navigation systems using these data. I will hold off buying another map update at least one year, and maybe several years. In fact, I may go back to the BMW 2009.1 disk that was last published by Navteq. Furthermore, I will discourage my associates from purchasing navigation systems based on Tele Atlas data. In my humble opinion, it is not as good as Navteq data at this time.
I am writing this, because I want Tele Atlas to catch up. I also like BMWs very much, and BMW appears to have standardized on Tele Atlas map data for the near term. If I purchase another BMW navigation system, I hope that it will have the highest possible map data quality.
Sincerely,
Brian
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One final thought on this... This represents one persons experience in one area. Your mileage may vary. I suspect that Tele Atlas may have superior mapping data in Europe, at least that is what others have said. Tele Atlas may even have some areas of superior mapping in North America and they may have some advanced 3-D data. But in my area on my BMW MKIV navigation computer, Tele Atlas data appears inferior to Navteq data.