Quote:
Originally Posted by haigha
Vegas: Thanks for posting the info. I will likely need a new battery in the next year or two. Was this your first replacement on your '02?
I'm surprised they let you in the shop area. My experience with most large places is that their liability insurance restricts them from having customers in the work area.
Also, I remember seeing the free installation offer though they didn't have a battery available for mine when I checked (only checked out of curiosity). There was an asterisk on the free installation offer saying "for most vehicles." I guessed at the time that it might not include X5s since the procedure is more complicated than average. Less than $90 is a great deal even without installation.
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Yep it was for mine. I technically wasn't in their shop area. I pulled up to the entrance of the garage without entering the bay and left my car running because I knew it would die if I shut it down. The tech said he would watch it while I confirmed they had my battery and purchased it. After I bought it and came out with the receipt, I turned off the car and the tech started looking around the X5 to figure out where the battery was while it was still parked just outside their service bay. I showed him it was under the spare in the back and he went and grabbed a socket set to start digging in. When he came back with the tools and started on it, another tech called him over to help mount up a set of wheels on a Tahoe. I started wrenching on it myself since I was a little leary of the fact he didn't know where the battery was, and when he came back over I had just lifted the battery out of the back. He said "wow that was faster than I could have done it!". At that point I just decided to finish the job
. They were really nice guys, but I felt more comfortable doing it myself just to ensure it was done correctly (hose vent, air compressor not damaged, etc.).