"When Consumer Reports writes an article about how your product can't be recommended it's time to listen..." I beg to differ

As one reader put it;

CR is great for appliances, and they're good at tracking overall customer service complaints (I think in fact they're better than CNET and other tech press on that last item). But their staff expertise is heavily weighted toward vehicles and other durable goods. I would never buy a computer based on the feature comparisons at consumer reports - but I would pay attention to the customer service ratings they give computer companies. You just have to know how to use these journals.

Apple has an ally; Electromagnetic engineer says Consumer Reports iPhone 4 study flawed | MacFixIt - CNET Reviews

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