Quote:
Originally Posted by rayxi
Good news and bad news. The good news is that the shop foreman acknowledge that there was problem. The bad news is that without a fault code they can't/won't do anything about it. My extended warranty certainly won't pay for any transmission work without a fault code. They scanned for codes and reset the adaptation. It's driving better but I suspect that's just temporary. They didn't charge me for that work.
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This is very disappointing to hear. I mean, they acknowledge there's a problem but they are basically saying they can't prove it (I assume) to whoever without a fault code?!
The problem is demonstrable, even without a code, to BMW and or the warranty company. So, to me, regardless it should be covered. Is it your fargin fault the vehicle/system doesn't throw a code? Are they implying that all problems are supposed to throw a code?! Because we all know this is not the case. Sorry for sounding frustrated but I'm already worked up from things at work.
Who is it that basically needs the code to show? The dealer, BMW, or warranty co? Problem identifed and demonstrable - should be end of story.