I had same problem with my '03 e39 made ph call on 5/29 and sent by email registration they asked for (wrote nicely worded email). 2 days later got a call from a cust relations person and gave my dealer name. Was told to get appointment while on hold, got service appointment and quote of $70. 2 weeks later, dealer replaced ic and only paid $70 quoted. Car was also out of warranty.