Before going with WarrantyDirect, our dealer tried to sell the TechServ warranty. What really bothered me is that I couldn't find any information about them online. Also, I think they'd approve claims only at the BMW dealer you bought from or a dealer that uses them. What if you're in unfamiliar area where BMW is not nearby? The two things I like about WarrantyDirect are that they cover parts that fail due to wear (somewhat common on BMW suspension), and you can go to ANY mechanic/dealer and they'll approve the claim.