Quote:
Originally Posted by ard
That's interesting...
I see two criteria in the warranty:
"extended use with trips of less than 10 miles"
"no driving from several weeks"
Did they TELL you specifically how you failed these criteria? (Actually might I tactfully point out that the only way they would KNOW this is if you told them)
Pretty common issue with Porsches, as many sit for weeks on end as garage queens...they actually state that you must drive over 6k per year for warranty coverage on the work order when you get a new battery.
Sorry to hear, bummer they are being difficult- next time just tell em you drive at least 11 miles once a week!
A |
Actually there is a service function/test plan called "energy diagnosis" which tells all kind of stuff about the battery etc. It shows the battery charge status for the last week, parking profile for the last week, driving profile for the last week, sleep/draw profile for the last month, etc. So it will actually say how many trips are made within certain mileage ranges. This test plan is mandated to be run for any battery issue by BMWNA warranty dept. and they will not cover batteries that are failed due to nothing other than driving profile... So lying to them won't work, they see all the info stored in the vehicle.