It may sometimes take time to assign and transport vehicles. What your CA is looking at is ultimately a scheduled shipping date, a release to carrier date, and a delivery from the processing center date. The vehicle may be "released" to a carrier, but that does not necessarily mean the vehicle is being shipped right away. Once the vehicle has been delivered from the processing center, the ETA to the dealer is very accurate, and will sometimes arrive a day or two earlier than projected...hope it arrives soon!