Quote:
Originally Posted by ard
I mean that's the whole crux of the problem here!
IT DIDN'T BURN. (and apparently, since the OP hasn't clarified) THERE IS NO FIRE DEPARTMENT REPORT THAT THEY WITNESSED A CAR FIRE.
Unfortunately, there is also a 'the boy who cried wolf' syndrome- NOT that the first issue didn't occur, but I suspect BMW approaches this customer with caution....
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There is a fire department report that verifies the vehicle smoke and fire ARD, complete with the vehicle's VIN #, etc. The interior of the car was heavily tainted with smoke when the fire dept. arrived, as well neighbors came out in mass, etc. to witness to smoldering car in the middle of the street and the two fire engines, both of which came at the request of BMW SOS.
With due respect there are PLENTY of witnesses to this vehicle smoldering/fire. I'd probably be accurate, If I were to say that "at least" 1-dozen people witnessed the incident.
Neighbors I generally only wave to came out to offer help, and to check up on us the following day to see what happened. Believe what you will ARD. There's not only physical evidence of a fire/smoldering on the vehicle itself, but also visual evidence of the actual incident in progress from a multitude of people.