Originally Posted by wslee

Does any one know the name and contact number of the Manager of BMW Australia ? I have called BMW Australia again this morning (since they didn't return call as promise after 22 days of complaint and call), but the customer support who handle my case was not friendy nor helpful. I was try to ask to talk to her manager but she refuse to transfer me to the manager nor provide me his name, she told me that I don't need to talk to other person.
i was almost give up now, no luck, but learn a good lesson this time. I suppose to buy another 5 to 6 new BMW for the rest of my life but i have just learn what i should not buy now. Hope my experience and story will help other forum member and friend, who plan to buy a new BMW.