Quote:
Originally Posted by JCL
Sure they can, as long as they don't deny warranty claims on the DEF injection system for failure to do a flush.
I think they were overly nervous on the fluid shelf life when the vehicle was introduced, and have since decided that they don't have a significant risk of not meeting the emissions standards due to stale fluid. They should give all you 35d guys bumper stickers that thank you for being beta testers.
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I was asking a fairly narrow legal question, not if they can change their policies, but rather if their documented policies as defined in the manual and documents provided at time of sale may be unilaterally altered by one party.
Agreed their DEF plan was probably overly strict.