If you have the same problem with an original disc, you need to change out your dvd laser. It's about $100 or so for the guts of the dvd player (official BMW part) and a real easy DIY change (search this forum for laser change).

If you have a copied disc, you can try reburning the image to a new, high quality dvd (burn at slowest speed) and give that a try.

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Kirk
Las Vegas
2016 X5 40e Mineral White/Black Dakota Leather, ZLL, ZCW, ZDA, ZDB, ZPP, multi contour seats, rear side window shades, HK stereo
2011 E90M3, 6-speed manual