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Is she out here on business or a conference? I ask because my mom's business is a vendor at a nurses conference that starts tomorrow. She sells southwestern/contemporary jewelry...
Yup, they do have a lifetime warranty but that doesn't discount the labor required to get it back out. When I picked the X up i noticed that the normal ride height was much lower than before. My mechanic who I am very happy with showed me the print out from his diagnostic computer showing that all 4 corners were put back to spec. It turns out that the previous mechanic who installed the left front (a mechanic I no longer go to) had put the ride height to high. The normal ride height is now aprox 27 inches in the front and 28.5 in the rear. These measurements were taken with the car off and when I say aprox error on the lower side. As well, when I adjust the ride height it goes lower than it did before and higher than it did before.
The X tracks straight with less effort, handling feels more crisp. Basically, it feels like a BMW should. I don't think my suspension was ever right. It feels so different in a good way. Keep in mind I had all the front end bushings replaced last month. So the entire front suspension is brand new! I am excited to do some more driving tomorrow on some twisty roads and get an even better read on the new front end.
And I think you are totally correct. This doesn't seem like it is to difficult of a job to do. I chose not to do it because I wanted this mechanic to check the work the previous one did.
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