Upon delivery day, the CA opened the moonroof and only one side of the wind deflector went up. He broke it trying to get the other side up. Made arrangements to bring back X5 the next weekend for repair.

After a full day in shop, SA said BMWNA authorized the dealer to replace the cassette. They could not get the unit to work right. Do not open moonroof.

Two weeks later and two days in shop, cassette replaced.

4 weeks later, moonroof would not close. It would move to close but hit a point where it would cycle back open. I was able to get it close after I pushed lightly on glass from above while my wife pushed the switch. However, something popped inside very loudly and a piece of the cassette was hanging down from the headliner.

Took X5 to different dealer, again BMW authorized cassette replacement. Two weeks later and two days later, moonroof cassette replaced. 5 weeks later, power liftgate would not open. Original dealer found that the dealer that replaced the cassette the second time did not connect drain lines and the water would leak through, down headliner, and collect on contacts for power liftgate.

Anyway, these problems, along with others, contributed to BMW buying back our '09X5 35d.

__________________

Arrived - '11 35d Alpine White/Black, Sport w/Adaptive Drive, 214's, Tech, Prem, Ipod/Sirius, R Climate, Probably no First Aid Kit
'01 Suburban "Shrek" 130K miles and still strong.
'01 Volvo S40 1.8T - Inherited by youngest daughter
'06 Acura TL MBP Navi Camel - Inherited by eldest daughter
GONE - '09 35d Alpine White/Black Sport, Tech, Prem, Ipod, R Climate, No First Aid Kit