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This is a common problem with the BMW's implementation of the BT stack. There is a published standard and it is up to the company to implement it. Nokia had a issue back in the day with BMW. I have read about the HTC/Droid having issued with BMW's. You will not get any help from BMW because it is not a "suppported" phone.
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2012 X5 50i ZAP(2VA, 336, 465), ZTP, ZPP, ZPS(6VC), ZCW, ZRC, 322, 4UB, 4NC, 610
2011 ///M3 Silverstone II
2011 X5 50i(lemon)
-- SOLD --
08 550 Msport
07 X5 4.8I sport
04 545i sport
02 4.4i sport
01 540I M/sport
00 SL500
97 SL500
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