I ordered mine on Nov. 25th and didn't recieve anything from them for almost 3 weeks until I sent them an email on the Dec 13th asking about my order (they had already charged my credit card on Nov 26th). The very next day I received an overnight package with my order that was shipped on Dec 13th. I didn't pay for overnight shipping, so they obviously didn't send it until after receiving my email.

I ran into several problems while installing it on Dec 14th (they sent the wrong cables and wrong cradle for an '01 X5). My order reciept clearly shows the right X5 model, but the packing slip does not. I have now sent 6 emails to them, including Parag Garg without any responses. Since I cannot use the system they sent me, I guess I'm out $700 unless someone can help me locate the right cradle and cables.

If I do not hear back from someone at AdvancedAutovations.com/TVonNAV.com/Airwave Communications soon, I will recommend xoutpost.com remove all references to this company in their forums/articles...because it was this site that recommended me to them in the first place. I'm not blaming xoutpost.com - I just don't want someone else to experience these same problems because they read the "good" reviews of this company on xoutpost.com.

Any advice/suggestions are welcome!