Quote:
Originally Posted by JCL
Nobody said he should have bought it from the dealer. It is just that if he had, he would have had somebody to go back to and ask for a handout. Since he didn't buy it from the dealer, and doesn't appear to have bought any vehicles from the dealer, why would he expect the dealer to contribute to his unfortunate repair costs?
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Sorry I guess I misread your post . The dealer should be interested in helping him because they are a BMW dealer. I don't think the dealers ever pay out of their own pockets they get approval from BMW NA. The dealer looses a new costumer and BMW looses more car sales and the X5 owner gets his trans fixed by an INDY and sells the X and other BMW's. The x5 owner also tells all his friends not to buy BMW and nobody wins.
If BMW NA split the cost they would still have a costumer to by their products, the dealer would make money on the work and get a new costumer and the owner would feel like he was treated right. WIN, WIN, WIN for everyone. I can dream can't I.