We have purchased 4 new BMW from Hamlet Shahverdian at Bob Smith BMW in Calabasas, CA & also recommended to a "forum friend" on my 7 Series Board who purchased a new 7 Series from him & my best friend bought her X3 3.0si from him. He has been with BMW for over 15 years and is awesome. Friendly, ZERO pressure, funny, was a BMW mechanic for like 20 years...so is very informed, reliable, honest and just a great guy. Highly recommended!