Quote:
Originally Posted by vegasX5
All I'm saying is that I was clearly aware he had no fiscal or legal responsibility in the matter, but I approached him amiably and he responded in a way I never anticipated. You never know what the outcome is when you go back to dealer, but I think it definitely well worth it to try. It doesn't matter IMO if you have "legal" standing or if you signed as-is docs, from an ethical standpoint what happened to the OP sucks and a stand up dealer would make it right (or at least be of some assistance). It never hurts to try!
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While I agree with your conclusion that it doesn't hurt to try I disagree with the conclusion the dealer did anything unethical.
First we don't even know if the transmission will need to be replaced or not. Until the OP comes back and says as much such a conclusion is solely based on speculation. For all we know the fault code stored by the computer could be accurate and it merely needs a sensor replaced.
Second, the dealer sold the vehicle "as is". I don't know why people think "as is" means anything more than what it is: The buyer is assuming all risk.
Third, I see no evidence the buyer was deceived, mislead, or coerced. To the contrary the dealer stated they had not performed an inspection, the SEL was on during the entire sales process, and the sales person appears to have communicated an accurate description of the stored code to the buyer.
I see absolutely zero fault by the dealer. I see no reason for them to even perform a partial goodwill repair. And I'm curious to know why others think they should.