Quote:
Originally Posted by CT_X5_Joe
Legally speaking, the dealer owes him nothing. From a moral standpoint, the only item in question is what the salesman said about the CEL being on. If the salesman was BSing the customer by saying the CEL was on from a sensor (without actually knowing if this is true, or if the CEL is on for a larger problem, say a tranny issue) then this is a morally flawed salesman. This however, does not help our friend jhigbee, as he bought it as is.
I agree with your post (#33) as that is also a fine option. All good advice.
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From what we know I don't believe the salesman was being misleading. From the OP's original post he said:
"The check engine light is on and I get a trans failed safe error. Error code is P0721."
It was obvious from the start there was a transmission problem. From the very next post (post #2) we see:
"P0721 means that the transmission output speed sensor is out of synch with vehicle speed"
It seems to me the salesman knew about the code, what the description for it was, and informed the OP about it. Everything I've read points to full, honest disclosure by the dealer.