Quote:
Originally Posted by Richard in NC
The explanation is simple.
The Pep Boys change was handled by a freckly kid making $5.50 per hour, and was told "Ever change a tire boy? You're hired, go try that X5 in the parking lot". You are lucky the rim wasn't scratched.
BMW pays probably $25-$40 (or more?) per hour to the mechanics and sends them to weeks of training on very expensive equipment before they touch a car. They then have a single priced hourly rate and fixed time estimates designed to cover the most complex job, not just simple tire changes.
I don't like the BMW rates but I understand it and just paid it to install my spare tire kit. Something I could have spent a Saturday afternoon on.
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Well I agree the BMW tech. are most likely better trained, but at the time of my request to rotate the 4 wheels, they were actually in the middle of performing a brake job, therefore they already had my vehicle up on the lift, with all 4 wheels off the vehicle ..
... really couldn't justified their logic of charging over $120 to put back the tires that were already off the vehicle ......