Originally Posted by Driven

Well after a software update (that made my transmission go into Trans Fail Safe), 2 trips to the dealer, and finally to my independent specialist I finally have a completely rebuilt transmission.

So here's how it all went down...

Went to the dealer with all the usual symptoms and to my surprise the tech verified them straight away. The SIB states they have to update the vehicle software before anything else. Drove out that afternoon after the updates and not even a mile down the road and the issues are now worse. Next thing, TRANS FAIL SAFE comes on and I'm stuck in 4th gear. Call the SA back immediately, went back first thing next morning. They read the codes and diagnose it to the conclusion that I need a new transmission.

I have aftermarket warranty coverage and initially was going to have the work done at the dealer. In the end I took it to my specialist who I trust more (needed an Inspection 2 as well, dealer wanted $1200 for it, I said NO). They took my transmission out and sent it out for a complete rebuild at a shop the specializes in ZF transmissions. Runs like a champ now. Shifts are smooth, predictable, and no lurch or slipping of any nature.

Everything was covered minus my deductible and I could not be happier that I purchased the warranty with the vehicle. It has more than paid for itself already.