Quote:
Originally Posted by JAH1
X5- do you know when that last update was implemented? I only ask as I was part of this original thread and when I went to dealer (while still under original warranty) I was told that I had latest version.
Fast forward to last week when I was at dealer (first CPO visit) and was told that:
"there is an SI for programming the EGS Control Module for this complaint. To update software in EGS control unit for improved shifting. Programming for software update is $210.00 Programming EGS in and of itself is not covered under CPO"
If I am told while under full warranty that I'm up to date, and then told after (CPO) that I am not, I am going to be pissed. ...
joe
2006 4.4
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BMW could generate a lot of goodwill with their customers by providing software updates at no or little cost. Especially if the vehicle is under CPO. Software updates don't require a lot of time or effort on behalf of a mechanic (hooking it up to a computer and starting the process). It's simple and would, IMO, generate more goodwill than it would cost.