Hi Alex,

sorry but it seems nobody has ever heard about that problem. As I did not. Only thing I could think about would be that your wheel doesnt move the part it should move behind the outlets. Ever thought about removing the outlets to have a look behind it?

#1 in here: RealOEM.com * BMW E53 X5 3.0d AIR OUTLET

Good luck and keep us updated when you find out what happened.