^^ 08gray... you need to understand the OPs position and context to realize what was going on.

She brough an absilute dog with issues when they handed her the keys- stuff starteed going wrong, then the dealer decided to 'make good'. So they maybe tossed her a new windshield... but this is not a "yeah, CPO covers damage" situation...it was a "we should never have passed the car on the CPO inspection.

YOU will not get BMW to replace windshields for ANY chip. (not sure how you can prove a chip is a factory defect)

Still wondering if the OP got screwed on her car. See: http://www.xoutpost.com/bmw-sav-foru...nder-head.html

Glad to hear (below) that they let her return it.