Hey guys, mine has been like that since I got my X5 back in Feb.
I did some research and it's not a bulb, it's the lcd ribbon ($30) that
has to be replaced. The ribbon is sold on ebay & there's a DYI on
how to do it. Or, you can send in your whole cluster and they'll
repair it for approx. $200.?
Actually the cluster is very easy to remove (2 screws up top) and
it slides out (no need to remove steering wheel).
bmw x5 cluster pixel repair | eBay