I was at the dealership today to take delivery of a 2012 X5 when during the car inspection I noticed a dent on the rear bumper. I refused to take delivery.

The dealer has offered to replace the entire bumper which I cringed at. I'm skeptical they can repair it because the dent crosses two ridges and the paint is etched. I couldn't take a clear picture because the lighting in their garage was poor.

So I am contemplating just asking them to re-order the car. Anyone with similar experiences? What did you end up doing? And what incentives did the dealer offer you?