Quote:
Originally Posted by smuggymba
now the SA says, they didn't hear it that often, please bring it back when it squeaks more.
Isn't BMW USA footing the bill, what problem does the dealer have in changing the seat frame or whatever.
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This is what most people assume. I remember on my 2008 ML63 AMG, I had a very annoying, thump/clunk from the front wheels. The first service visit, they "could not duplicate". The 2nd time, they actually heard it and documented it...but could not figure it out. Several more visits and even had a "specialist" look at it. Eventually my dealer said, that Mercedes would not pay any more claims, as they could not find the problem. I know, I know....I could have gone all legal on them, but that is not me. I just wash my hands and move on! I have had this happen years ago with a SAAB...they just refused trying to fix it after a while.
BMW, Mercedes, Ford, etc... will only pay the dealership a certain amount per repair. This is why dealerships HATE rattles and squeaks. A lot of searching and finding, results on money out of their pocket!!