Originally Posted by TEMA

one of my pleasant experiences with the dealership: when buying my current x5 i called the dealer to get the maintenance records of the car because carfax didn't have anything except 1 owner and 1 oil change. so through various transfers from one person to the next i finally got my answer " I can't pull the tech off job to check that for you!" i say well cant you check that? he goes "NOPE" and then i was left speechless and said fuck you in my mind and hung up! remember it like it was yesterday never seen a dealer since