|
I would be pizzed too, but then I have had '3 different dlr experiences', and 2 1/2 of them sucked, so I look at BMW dlrs with a jaundiced eye...
Agree with posters: it is the dlr(s) at fault in terms of could not care less 'service', though BMWNA seems to do little to effect a change/better 'tude toward customers, with less than raved about individual dlrs.
Brooklyn: there are other dlrs to try, though maybe not handy to your situ, and a 'non-selling' dlr may treat you better, or may not.
It amazes me the 'stuff/gizmos & features' that BMW continues to charge for, or 'package' or, make as an add-on option, vs most of the rest of world car manufacturers. Roundel Mag constantly beefs about it; BMW seems to feel that since Biff & Buffy are leasing the ~$80G car, they will cough up for the pricey gizmos that even my wife's Hyundai Tucson makes 'standard'.
Good luck on the 'better experience' search, and you ought to name the dlr, for info purposes, imo.
GL, mD
|