Quote:
Originally Posted by 335xray
Final update:
My dealer has proactively agreed to a collateral exchange and has ordered a 2012 X5 35i nearly identicle to the one we have had the problem with. They are letting us change the interior color and are trying to add HUD to the car so the price of the car/truck  is the same as the 2011 it will be replacing (so yea for that).
They finally "fixed" our X5 by replacing the refluctor ring sensor which is a sensor on the fly wheel and I am now driving the "lemoned" truck till the enw truck arrives as it is much roomier and has more ammenities than the stipped 328 loaner we have had. My wife wants no part of the truck so she is driving mine and I get hers, but that is fine by me.
Overall, my dealer and service center have been very good to work with and while I am not happy to have been our of our truck for a month, I am as happy as I can be with how it has been handled.
Good luck to alvam with his issues.
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Final Update:
The shop foreman and team leader in the service department is to (prior to ripping the dash apart) said they did another thorough analysis and found that they ordered the wrong part. They replaced the rear NOX sensor and it was the FRONT NOX sensor that was faulty. They ordered part and replaced it and all has been great since yesterday. I was sort of pissed that this was missed but I was thankful for the extra follow through and the fact that they didn't have to rip apart my wifes baby. That freaked me out. So all appears to be good. THX
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2011 x5 35d - Delivery Feb 28, 2011
Platimun Gray/Oyster Nevada Leather; Dark Bamboo Wood Trim; Cold Weather Pkg; Premium Pkg; Premium Sound Pkg; Rear Climate Pkg; Technology Pkg; Comfort Access; Multi-Contour Seats; Heated Rear Seats; Head Up Display; Roof Rails; Space Saver Spare Tire
2011 Infiniti G37x
Premium Package; Navigation Package; Interior Accents
2009 335i xDrive (Gone but not forgotten)
Sapphire Black/Oyster Nevada Leather
Cold Weather, Comfort Access, Logic7, Navigation
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