Quote:
Originally Posted by alvam
Final Update:
The shop foreman and team leader in the service department is to (prior to ripping the dash apart) said they did another thorough analysis and found that they ordered the wrong part. They replaced the rear NOX sensor and it was the FRONT NOX sensor that was faulty. They ordered part and replaced it and all has been great since yesterday. I was sort of pissed that this was missed but I was thankful for the extra follow through and the fact that they didn't have to rip apart my wifes baby. That freaked me out. So all appears to be good. THX
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Huh, Shocker eh?
Looking at this from 50,000 feet...one might say they 'you shouldn't have to manage your own car repairs'...that BMW should do it through their network- but on the other hand, life is short, why deal with this passively? Tell them what you want, spend a bit of time making sure people are not Fing up, and at the end of the day maybe you have a bit of control over your own destiny.
Nice work alvam
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