Sorry for being "fishy", I've been a long time lurker and never had much to add but always greatful for the lessons learned from others on this site. Regarding the locked out with "the keys in hand" it is really simple: with the batteries crapped out in both remotes I have been utilizing the key in the door until a late night run to the grocery store where the door actuator apparently failed, so the doors where shut, locked, with the alarm on and no way to get in. I immediately went to my trusty coat hanger thinking a simple double pull of the door handle would gain access while setting off the alarm, no dice. Couldn't get to the central lock button and based on previous experience of a family member/X5 owner no one locally would attempt it. In fact the local stealership recommends a window break, I assumed BMW Assist would do the same.