So, here is how it all ended:

I sent the part back via UPS. ECS received it and issued the credit for the cost of the part. I did not, as discussed above, remove the dispute from my CC. So it WAS NOT accurate for ECS to say that ECS could not issue a credit while a credit card dispute was outstanding. ECS credited the price of the part, not including shipping, which was to be expected. I paid for my own return shipping. I followed up with Continental Presidential Plus , which told me I did not have to end the dispute, that when ECS' bank contacts my CC company, the dispute will be automatically withdrawn, and the original charge will go through, and their credit will net out to my only paying for the original shipping.

At the end of the day I was out the shipping both ways, which was about $26. Not insignificant, but nothing to cry over. I was satisfied with the end result, but boy did I have to spend time and effort to make it so. I don't like spending my time on this type of thing. I want my purchases to be seamless, like on Amazon.com. I dont' like to fight for things, and I don't really like having to use these boards for such purpose. But, I had no choice, because the origninal position by ECS was "no."

The lesson here is that ECS cares about it rep on this board and if you play that card you can get a satisfactory result in the event of a dispute. Another important lesson is that you only get to dispute a charge once so don't remove it until you are satisfied.

I haven't figured out why the Snap-in did not work. That's for another thread!

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2011 X5d - Platinum Grey/Oyster/Bamboo
2006 911 Carrera S - 6MT - Seal Grey/Black/Sport Seats/Sport Exhaust/Sport Chrono/Nav
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2003 E39 530i - Auto - Black Sapphire on Black
Gone: 2001 325Ci - 5MT- TopazBlue/Black Trackday Count: 10