alright...from the top now....

car comes to me with the following complaint after being diagnosed by an AUTHORIZED BMW DEALER IN NORTH WEST,SOUTH AFRICA.

The complaints:

1)Sunroof only tilts a little, Blind doesnt move and when trying to open the sunroof completely (slide) it opens just less than a quarter way and stops. Owner was told by an EX-BMW Technician who took it to the dealer workshop for diagnosis that the sunroof repair kit should be bought and fitted. After doing the math it worked out to R15000+ including parts and labor. Owner tells me to source a COMPLETE USED SUNROOF SETUP which i did, after fitting the replacement the problem remains. I have INITIALIZED IT A FEW TIMES BUT IT REFUSES TO PLAY BALL. AND AS MY INITIAL COMPLAINT WAS,AFTER BEING @ THE DEALER FOR PROGRAMING (WHICH THEY SAY IT DID PROGRAM), THE PROBLEM REMAINS THE SAME!!!!

2)HANDBRAKE ACTUATOR WAS REPLACED WITH A USED UNIT @ THE SAME TIME DUE TO PARK BRAKE FAILURE AND ALSO "PROGRAMS" BUT DOESNT WANT TO RESPOND AND OPERATE NORMALLY,WHAT COULD BE THE ISSUE???!!!

CAR IS WITH ME FOR ALMOST 3 WEEKS NOW AND THE OWNER IS GETTING A TAD BIT UPSET