01-17-2012, 12:52 AM
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Member
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Join Date: Mar 2006
Location: New York
Posts: 85
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Quote:
Originally Posted by ard
Return them?
Once you open them and determine they are out of date, you cannot return them- pursuant to the terms of the purchase agreement....
I admire the tactic, but I'd rather just screw them over by downloading it.
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I had no problem getting them to accept a return for the stated reasons:
Quote:
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Good Afternoon Terry,
Thank you for your response. I would be happy to assist you in your return. Please include the invoice, making a notation on there that states the reason for your return and that you'd like to receive a refund. Once we process this information, a refund will be issued within one weeks time. The invoice and Tele Atlas update can be returned to:
WMG/ Tele Atlas Returns
Attn: ######
6737 E. 30th St.
Indianapolis, IN 46219
Please make sure to mail the update back with proof of delivery, such as a return tracking number, as we are unable to issue a refund on lost orders.
Please let me know if I can be of further assistance.
Best regards,
BMW/Tele Atlas
Customer Service
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