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Old 01-29-2012, 10:29 AM
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caisson12 caisson12 is offline
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Location: NE US
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Service

The service dept. at BMW of Greenwich could take a lesson from BMW Canbec.

When I first purchased my 5-series I had an occasion to visit their parts dept. and was waited on very well. Can't say the same for their service dept. "Advisors". Big shop, they have a row of about four "Service Advisors". maybe I picked the wrong one but his attitude was that he had more important things to do and that I was interrupting him.

That was five years ago and I have not been back to BMW of Greenwich for anything since.
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