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Is this your first time talk to dealer? LOL
Nothing wrong to ask for your VIN#. When they have your VIN#, they provide you more accurate parts information/prices. This is very normal.
Normally they ask for your X5 last 5 numbers after LU... numbers
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BMW X5 2004 - 2005 MB E320
BMW 1999 528i/ 1998 Nissan PathFinder (sold)
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