Originally Posted by ard

Don't think that the BMW dealer is the best....they might be, but BMWs have some crap paint. IMO, find the very best shop you can.

Also, don't let them tell you what to do. Inform them that "xyz will be doing the work, I will have them send you an estimate". If they say "oh, our adjuster needs to look at it" simply respond with "no, they don't. Your insured is responsible for my loss- and I will let you know what it is. Please recognize that YOUR internal procedures and policies are not applicable to ME- they may be to your insured, but not to ME. If, after I get you the estimate, you would like to inspect it, I will allow that as a courtesy".

I always like to wear the pants.

A

GL