Quote:
Originally Posted by jhilly8982
Thanks that is good advice. I am not really sure I have a choice in the matter. The manager said he will personally take my car to their shop, have the job done and my car back all by the time I am back from my vacation. I am pretty pleased with the offer because in the past three years I have filed complaints for damage to my cars and all three were denied. I guess it is better than the alternative which is they could have done nothing. I think the only reason why they offered this is because I just filed a damage complaint a week earlier, or one of the parking attendants did it and they just aren't telling me.
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I think the reason they are fixing it this time is because they know exactly who did it and how. I would bet the previous times nobody fessed up so nothing was done. Once I was accused of tearing one of the leather seats of an airplane I was working on. I was told that nobody else entered that aircraft and it had to be me. It wasn't me but the outfit decided to pay up and have the seat recovered anyway to keep good customer relations. People make up damages all the time so owners are always reluctant to act unless they know for sure it is their fault.