If a car is subject to a recall they cannot deliver it until after the recall is completed... dunno if that is your issue.
He has to have more information.... it isn't "BMWs" car, it is the property of the dealership, and hence if BMWNA is telling the dealer what they can do with their property there IS a (legal, contractual) reason.
Here:
Power Steering Issue? - Bimmerfest - BMW Forums
GL